Last updated: 28 September 2026

1. Who we are

Bridgecare Staff (“we”, “us”, “our”) is a recruitment and compliance support business based in Derby, United Kingdom. For the purposes of UK data protection law, we are the data controller of personal information collected through this website.

Email: info@bridgecarestaff.co.uk
Phone: 07902 883078
Website: www.bridgecarestaff.co.uk

2. The information we collect

Depending on how you interact with us, we may collect:

• Contact details, such as your name, email address, phone number and organisation, when you submit our contact form or get in touch by email or phone.
• The content of your enquiry or message.
• Recruitment information, such as CVs, work history, qualifications, right-to-work documentation and references, if you use our recruitment services.
• Business information you share when we provide compliance, tender writing, sponsor licence or coaching services.
• Technical information, such as IP address, browser type and pages visited, collected through cookies and similar technologies.

3. How and why we use your information

• To respond to your enquiries and provide the services you request.
• To match candidates with hospitals, care homes, local authorities and private clients, and to carry out the pre-employment checks required in the care sector.
• To meet our legal and regulatory obligations.
• To improve our website and services.
• To send you information about our services where you have agreed, or where we are otherwise permitted to do so. You can opt out at any time.

4. Our lawful bases

We rely on one or more of the following: your consent; performance of a contract or steps taken at your request before entering into one; compliance with a legal obligation; and our legitimate interests in running and promoting our business, balanced against your rights.

5. Who we share your information with

We only share personal information where necessary, for example with clients who are considering a candidate, with referees and checking bodies, with professional advisers, and with service providers who host our website or provide IT and email services on our behalf. We do not sell your personal information.

6. International transfers

Some of our service providers may process data outside the UK. Where this happens, we take steps to make sure your information is protected by appropriate safeguards.

7. How long we keep your information

We keep personal information only for as long as needed for the purposes described above, including to meet legal, accounting and regulatory requirements. Enquiry messages are kept for as long as needed to deal with your request. Candidate records are reviewed regularly and deleted when no longer required.

8. Security

We use appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.

9. Cookies

Our website may use cookies to make it work properly and to understand how it is used. You can control cookies through your browser settings. Non-essential cookies are only used with your consent where required.

10. Your rights

Under UK data protection law you have the right to:

• be informed about how your data is used;
• access the personal information we hold about you;
• have inaccurate information corrected;
• have your information erased in certain circumstances;
• restrict or object to our processing in certain circumstances;
• data portability in certain circumstances;
• withdraw consent at any time where we rely on consent.

To exercise any of these rights, contact us at info@bridgecarestaff.co.uk.

11. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update shown at the top.